![]() Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 684 S Barrington Rd #110, Streamwood, IL 60107, United States. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately, sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error Item's where the factory charges a restocking fee There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We do not accept hazardous materials, or flammable liquids or gases. Several types of goods are exempt from being returned. It must also be in the original packaging. ![]() To be eligible for a return, your item must be unused, a standard stocked item, and in the same condition that you received it. Please contact us with questions specific to your case if needed. If 30 days have gone by since your purchase, unfortunately, we may not be able to offer you a refund or exchange. In general, most items can be returned within 30 days but may be subject to restocking fees. Our policy is handled on a case by case basis. If you would like Pattern Area Lighting, please contact and our staff will help with your customization request. PAL patterns can be printed on the Diffuse Ring Light Panels. PAL lighting is best used for phase measuring deflectometry applications, such as looking for chips, dents, scratches, scruffs, and even peeling paint. PAL lighting features patterns printed directly on the lens, allowing users to quickly and easily detect defects that are nearly impossible to discover otherwise. Patterned Area Lighting™ (PAL) is designed to help simplify inspecting specular surface inspection by combining 2D and 3D qualitative methods into one image. If you would like custom sizing or hole placement, please contact and our staff will help with your customization request. When requesting a custom LLPX, include the following: size (length x width) in millimeters, what side the 5-pin M12 connector should be placed on, and desired wavelength (color). SVL can customize an LLPX to the size you need - up to 1000 x 1500 mm. ![]() Hardware included with light: (2) M5 x 10 mm screws (hex) Smart Vision Lights recommends using drop-in T-nuts for mounting an LLPX-H backlight. Wiring Configuration for STROBE/PULSE Operation Wiring Configuration for CONSTANT ON Operation ![]()
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